Clear, simple shipping so you can get your gear and we can get a Seatpack to a child.
Track Your Order
Have your tracking number? Follow your package’s journey to your doorstep.
Track Package Now →Rates & Times
See a full breakdown of our shipping options and costs for your region.
View Details ↓Returns & Exchanges
Need to make a change? View our straightforward return policy.
Read Policy →Shipping Rates & Times
We ship from our workshop in Kampala, Uganda. Below are the estimated delivery times and costs. All costs are calculated at checkout.
United Kingdom
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard | 5-7 Business Days | £6.95 |
| Free Shipping | 5-7 Business Days | Free on orders over £75 |
Europe
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard | 7-10 Business Days | Calculated at checkout |
USA & Canada
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard | 7-14 Business Days | Calculated at checkout |
The Details That Matter
Processing Time
Please allow **1-2 business days** for our team in Kampala to process and pack your order before it ships.
Customs & Duties
For international orders, you are responsible for any import duties or taxes. These are not included in our prices.
Pure Donations
Direct donations to the Zetu Foundation do not incur shipping fees as no physical product is sent to you.
Ready to Start a Journey?
Every order starts two journeys: one to your doorstep, and one to a classroom in Uganda.
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