We’re here to help. To get you the fastest response, please choose the option that best fits your inquiry.
Customer Support
For questions about an order, shipping, returns, or product details.
Partnerships & Press
For corporate sponsorship, NGO collaborations, and media inquiries.
General Inquiry
Have feedback, an idea, or a question that doesn’t fit the other categories?
Support Request
Instant Answers
What is my order status? ▶
Once your order has shipped, you will receive an email with tracking information. Most orders ship within 2 business days.
What is your return policy? ▶
We offer a 30-day return policy for unused items in their original packaging. Please note that direct donations are non-refundable.
Do you ship internationally? ▶
Yes, we ship worldwide! Shipping costs and times vary by location and will be calculated at checkout.
Let’s Build Something Together.
We are always looking for partners who share our vision. Please reach out to the appropriate team below, or use the form for general partnership inquiries.
Corporate & NGO Partnerships
For sponsorship or collaboration inquiries, please email our partnership lead.
partnerships@zetuafrica.shopGeneral Inquiry
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