Terms & Conditions
Our terms and conditions agreement with you. We’ve written this to be as clear and fair as possible. Last updated: August 8, 2025.
The plain-language summaries (“The Gist”) are for convenience only and are not legally binding. The full legal terms that follow govern our agreement.
Your Key Responsibilities (Quick Summary) ▸
By using our service, you agree to:
- Be of legal age in your region to make a purchase.
- Provide current, complete, and accurate billing and shipping information for all orders.
- Use our website and products lawfully and respectfully.
- Take full responsibility for any comments or content you submit.
- Cover any legal costs we incur as a result of your breach of these terms.
1. Introduction & Agreement to Terms ▸
The Gist: By using our website or buying our products, you agree to these terms. This document is a binding agreement between you and Zetu Africa.
This website is operated by Zetu Africa. Throughout the site, the terms “we”, “us” and “our” refer to Zetu Africa. Zetu Africa offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
2. Online Store & Website Use ▸
The Gist: You must be of legal age to use our site. Please use our website respectfully, lawfully, and don’t misuse our content or brand.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not to limited copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
3. Products, Services & Pricing ▸
The Gist: We do our best to display products accurately, but can’t guarantee it. We can change our product offerings and prices at any time.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
4. Orders, Billing & Account Information ▸
The Gist: Please provide accurate information for your order. We can refuse or cancel any order for any reason, such as suspected fraud.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
5. User Comments, Feedback & Submissions ▸
The Gist: If you send us comments or ideas, we can use them without restriction or payment. Please be responsible and respectful with what you post.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
6. Disclaimer, Liability & Indemnification ▸
The Gist: We provide our service “as is” and are not liable for damages from your use of it. If your actions cause us to face legal trouble, you agree to cover our costs.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. In no case shall Zetu Africa, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not to limited, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
You agree to indemnify, defend and hold harmless Zetu Africa and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
7. Severability ▸
The Gist: If a court strikes down part of this agreement, the rest of it still applies.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
8. Entire Agreement ▸
The Gist: This document, along with our other policies, is the complete agreement between us.
These Terms, together with our Privacy Policy, Cookie Policy, and Returns Policy, constitute the entire agreement between you and Zetu Africa regarding your use of the Website and the purchase of Products.
9. Governing Law ▸
The Gist: Any legal disputes will be handled under the laws of Uganda.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Uganda.
10. Changes to Terms & Contact Information ▸
The Gist: We can update these terms at any time. Here’s how to contact us if you have questions.
Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Website with an updated Effective Date. Your continued use of the Website or placement of orders after the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
Contact Information: If you have any questions about these Terms and Conditions, please contact us at:
Email: hello@zetuafrica.shop
Post: Zetu Africa, 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB